When searching for a roofing contractor, you must learn about a prospect’s background and qualifications. Asking for references is one of the effective ways to know if a roofer is worth your business and time.
Information From Previous Customers
Roofing contractors can provide references that list their favorite clients, friends and family. Contact at least three of them, and ask questions, including the following:
Were you satisfied with the roofer’s work?
Did your project exceed your budget? If so, by how much?
Were the roofing specialists courteous and professional throughout the project?
Would you recommend them?
Deepening the Search
Take note that the initial list the pros will provide you will only contain satisfied customers. It is helpful, no doubt, but it doesn’t provide the full picture. So, make it a point to ask for references from their last three to five projects.
This new reference list may or may not contain names from the initial list they gave you. Contact those who are not in the original reference list, and ask the same series of questions. Through their answers, you can determine if the professionals are working according to standards.
Obtaining supplier or manufacturer references is also a great way to learn more about the contractor. Ask questions that will provide fiscal clues to how the roofers do business. Be sure to listen when talking to the suppliers or manufacturers, taking cues on how they feel about the contractor.
If you have been denied professional references by a prospect, consider it a red flag. You can turn to other local roofing contractors in your shortlist to continue your search.
For storm damage repair and complete roof replacement needs, turn to Brownstone Roofing. Our team serves residential customers with dependable roofing solutions. We react quickly to any roofing damage and strive to make a plan to restore your home to its original condition as soon as possible.
Call us at (502) 206-1884, or fill out our contact form to request a free no-obligation quote. We serve residents of Louisville, KY, and the surrounding areas.